Reviews From Our Satisfied Customers

  • Best service of AC you can find in Knoxville. I called Chaffee Air to check my furnace last year. Mark came and gave me some good suggestions, but he didn't push me to buy any thing from them. I kept using my old AC until this Summer when I found it was not working anymore after 15yrs. So I called C... Read More
  • My HVAC stopped working in the middle of the night. I called at 7 AM to have someone come service my unit. They had someone out to me by 9 AM! The technician was highly knowledgeable, friendly and respectful. It was an excellent experience! Absolutely the best AC service in Knoxville!!! I will certa... Read More
  • Was having problems with my AC, called Chaffee Air and they had a tech over in about 20 minutes , They found that the compressor was not working correctly. We decided to replace the entire system as it was 16 yrs old. Mark Reynolds came over and showed us the new AC and heating unit they thought was... Read More
“Punctual, knowledgeable, professional. No upselling of goods or services I did not need. Answered every question I had.”
- Grant H. 9/30/20

“Chaffee Air was wonderful and very professional. They replaced my 81 year old aunt’s 19 year old unit. The entire experience was quick and easy and all the service men were so thoughtful of my aunt and her house taking care not to track anything into house and they kept her informed as to their progress the entire time. I would recommend this company to anyone.”
- Connie S. 9/16/20

“Fantastic group. Unlike many competitors, they have what matters: competence, availability, responsiveness, honesty, friendly and fair prices.”
- Steve F. 9/17/20

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